About Course

The Diploma in Housekeeping Operations provides comprehensive training in the essential skills required to manage and maintain the housekeeping operations of hotels, resorts, and other hospitality establishments. The program covers a wide range of topics, from cleaning techniques and inventory management to guest relations and staff supervision.

Course Curriculum

The curriculum covers a wide range of topics related to hotel operations, including:

  • Introduction to Housekeeping Operations
  • Cleaning Techniques and Procedures
  • Laundry Management
  • Inventory Control and Procurement
  • Guest Relations and Customer Service
  • Supervisory Skills and Team Management
  • Sustainability and Environmental Practices

Preparation for the Diploma in House Keeping operations typically includes the following:

  • Front office management
  • Housekeeping operations
  • Food and beverage service
  • Hospitality accounting and finance
  • Hotel marketing and sales
  • Human resource management
  • Hospitality law and ethics

Who can apply?

  • Passed with aggregate 40% marks in 10th standard with Science & Mathematics
  • 40% marks in English either in 10th/ 12th / diploma/degree
  • Age Limit –Between 16 Yrs to 25 Yrs.

Learning Objectives:

– Develop expertise in the practical and theoretical aspects of housekeeping operations
– Gain proficiency in managing the day-to-day operations of a housekeeping department
– Learn effective communication and problem-solving skills to address guest concerns
– Understand the importance of sustainability and environmental responsibility in the hospitality industry